bed Terms and Conditions

1.1 Nature of the Agreement

These terms and conditions are legally binding on both bed ("Platform", "we") and the user ("member", "you"). By accessing the bed website, creating an account, or using any service, you are considered to have fully accepted all the terms described below.

If you use the service without reading or understanding these terms, no liability claims will be accepted later. If anything is unclear, contact our support team before registering.

1.2 Age Requirement and Eligibility

Casino and betting services on the bed platform are available only to persons aged 21 or above. When opening an account, you must confirm that you meet this age requirement. bed may request valid proof of identity at any time to verify age.

• Each member may operate only one account under their own verified identity.
• Creating multiple accounts from the same person, device, or payment method is strictly prohibited.
• It is the member's own responsibility to keep the information on their account accurate, complete, and up to date.

1.3 Right to Amend Terms

bed reserves the right to partially or fully amend these terms at any time. Continuing to use the platform after changes take effect will be considered acceptance of the new terms. Members are advised to check this page regularly.

2.1 Registration Process

When creating an account on bed, the member must provide their correct name, mobile number, and any other required details. After registration, an OTP verification process must be completed. Once the account is active, the member is eligible to use all services.

2.2 Password and Login Security

Keep your account username and password completely confidential. bed will never ask for your password by phone, message, or email. If you suspect unauthorised access to your account, change your password immediately and notify us via live chat.

• The member is fully responsible for keeping their account secure.
• Allowing any third party to use your account is strictly prohibited.
• Any suspicious activity should be reported to the support team immediately.

2.3 Account Suspension and Cancellation

bed reserves the right to temporarily suspend or permanently cancel any account for any of the following reasons:

• Violation of any clause in these terms and conditions.
• Evidence of fraud, manipulation, or illegal activity.
• Confirmed operation of multiple accounts.
• Identified instances of bonus abuse.

3.1 Deposit Methods and Limits

bKash, Nagad, and Rocket can be used for deposits on bed. The minimum deposit amount is ৳200. When depositing, please ensure you are sending payment from a mobile banking account registered in your name. Deposits sent from third-party accounts are not accepted.

Deposits are generally credited to the account instantly. If there is any delay, contact us via live chat and keep a screenshot of the payment.

3.2 Withdrawal Process

The minimum withdrawal amount is ৳800. Withdrawals generally take 10 to 45 minutes to complete. Withdrawals will only be processed to the mobile banking number registered on the account. Any active bonus wagering must be completed before a withdrawal.

• Withdrawal methods: bKash, Nagad, and Rocket.
• Minimum amount: ৳800.
• Processing time: 10 to 45 minutes.

3.3 Anti-Money Laundering

bed is committed to preventing money laundering. If a suspicious transaction is identified, we may investigate the account and take necessary action. This process may involve requesting additional identity documents.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 20x (the bonus amount must be bet 20 times). For example: a ৳1,000 deposit receives a ৳1,000 bonus, making the total balance ৳2,000, and ৳1,000 × 20 = ৳20,000 must be wagered before withdrawal.

4.2 General Bonus Rules

The following general rules apply to all bonuses and promotions on bed:

• Each promotion applies subject to a specific validity period and terms.
• Multiple bonuses cannot be active at the same time.
• Unused bonuses will be cancelled when they expire.
• If bonus abuse is detected, the bonus and any associated winnings will be cancelled.
• bed's decision is final in all bonus claims.

4.3 Special Promotions

bed runs special promotions from time to time, including the Weekly bed Festival (50% bonus, up to ৳10,000, 20x wager), Friday bed Fun (75% bonus, up to ৳15,000, 25x wager), and Cricket bed Dhamaka (60% bonus, up to ৳12,000, 22x wager). Each offer has its own terms, detailed on the offers page.

5.1 Bet Acceptance and Cancellation

bed does not guarantee acceptance of all bets. bed reserves the right to cancel bets due to technical errors, unusual line movements, or changes in match information. The full stake of any cancelled bet will be returned.

5.2 Result Settlement and Disputes

For sports betting result settlement, bed relies on official and authoritative sources. If there is a dispute over a game result, the data at the time of the bet is verified. bed reserves the right to make a unilateral decision regarding bets accepted at erroneous odds.

5.3 Prohibited Activities

The following activities are strictly prohibited and, if identified, will result in account cancellation and balance forfeiture:

• Placing opposing bets on the same match using multiple accounts (arbitrage).
• Betting or playing games using bots or automated software.
• Intentionally exploiting system errors or bugs for an advantage.
• Betting with prior knowledge of game results or by manipulating outcomes.

6.1 VIP Tiers and Cashback

The bed VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Cashback on weekly net losses applies at each tier: Bronze up to 0.4%, Silver up to 0.8%, Gold up to 1.1%, and Platinum up to 1.5%.

Example: if a Gold tier member's net loss in a week is ৳20,000, they will receive a maximum cashback of ৳20,000 × 1.1% = ৳220.

6.2 VIP Benefits Terms

VIP tier assignment is entirely at bed's discretion. Weekly cashback is calculated by deducting total winnings from total losses for that week. Cashback may carry its own wagering conditions. VIP membership benefits are personal and non-transferable.

7.1 Limits of Liability

bed is not responsible for any financial loss suffered by a member due to technical disruptions, internet disconnections, or third-party service failures. The platform is kept active at all times as much as possible, but services may be temporarily unavailable during maintenance.

7.2 Personal Data Protection

Details on how members' personal data is collected, stored, and used are provided in our Privacy Policy. bed uses SSL encryption technology to keep member data secure. Personal data is not sold to third parties.

7.3 Technical Security

The bed platform uses SSL-secured connections. Automated security measures are active to monitor suspicious activity. Any security concerns should be reported to the support team immediately.

8.1 Responsible Gaming Principles

bed believes that gaming is a form of entertainment — not a solution to financial problems. We advise every member to play within their means. For those who want to control their gaming, our Responsible Gaming page has detailed information and self-limitation options.

• Members can set deposit limits at any time.
• A request to temporarily or permanently close an account can be made when needed.
• If you need support, contact our 24/7 live chat.

9.1 Support Services

The bed support team provides service seven days a week, 24 hours a day, via live chat and email. You can communicate in both Bengali and English. For answers to common questions, see our FAQ page, where the most frequently asked questions are answered.

9.2 Complaints Process

If you have a complaint about a bet or transaction, the support team must be notified within 72 hours of the event. When submitting a complaint, include your account ID, date, amount, and a detailed description. bed will inform you of its decision after a proper investigation.

9.3 Final Decision

bed's decision in resolving any dispute is final and binding on both parties. The English version of these terms is authoritative for all matters relating to these terms and conditions.

10.1 Severability

If any clause of these terms and conditions is found to be invalid or unenforceable for any reason, the remaining clauses will remain fully in effect. The invalidity of one clause will not affect the others.

10.2 Entire Agreement

These terms and conditions, the Privacy Policy, and the specific terms of any applicable promotions together form the entire agreement between the member and bed. No verbal assurances or informal promises are considered part of this agreement.

10.3 Learn More About Us

To learn about the bed platform's goals, values, and services in detail, read our About Us page. bed's philosophy and our commitment to members are discussed there in detail.